We have worked with private sector, not for profit and government clients to build and implement their corporate responsibility strategy and impact measurement practice, including the Australian Red Cross, Community Legal Centres Queensland, Etiko, Hume Community Housing, Queensland Public Services Commission, Teachers Mutual Bank, The Climate Institute, UBER and Victoria Legal Aid.
A selection of our projects are highlighted in the case studies below.
australian red cross - Evaluation of the Migration Support Hub program
Our team undertook a mixed methods evaluation of the Migration Support Hubs run by Red Cross across Australia. The Hubs are designed to provide services to asylum seekers that are awaiting resolution of their claims.
The evaluation was based on identifying the impact of the service delivery model on clients, staff and external agencies and understanding the cost effectiveness of the program. As part of the work, we conducted interviews with over 200 Red Cross clients, staff, volunteers and partners and collected quantitative data through bespoke surveys.
DEPARTMENT OF HEALTH (FEDERAL) - TACKLING INDIGENOUS SMOKING (TIS) PROGRAM EVALUATION
As part of a consortium led by the Cultural & Indigenous Research Centre Australia (CIRCA) we are currently utilising a mixed methods approach to evaluating a national anti-smoking program aimed at Indigenous Australians. The evaluation is incorporating both formative (process) and summative (outcomes) components. The Formative evaluation will identify process or implementation findings that may contribute to ongoing refinement of the TIS Program. The Summative evaluation will consider TIS Program outcomes to date, aligned broadly with anticipated short and medium term TIS Program outcomes as articulated in the program.
THE CLIMATE INSTITUTE - THEORY OF CHANGE AND OUTCOMES MODEL
We worked with The Climate Institute, a leading climate change advocacy organisation in Australia articulating and reporting on the impact the organisation has had in its 10 years of operation through developing a theory of change of change. A key element of their work is building a network of partnerships across the corporate, not for profit, academic and government sectors to facilitate information sharing, policy advancement and implementation and raising awareness of the challenges posed by climate change.